County Matters - May 2020

County Matters

As I write this article we are still in the middle of one of the most serious health crisis of the past 100 years as more deaths and illnesses are being reported each day.

The County Council has full information sheets on help that is available via the web site at and the call centre is taking a lot of calls for advice and service for vulnerable people.

You can request support by:

•Calling the emergency telephone support line - 0800 783 1966.

•completing the COVID-19 online support form

•emailing your request to


The telephone 'call' centre will operate Monday to Friday 9am to 5pm and 10am to 2pm at weekends and Bank Holidays. The service also accepts referrals from members of the public who may be concerned about people in their community

We are all learning how to work remotely now via skype and telephone from our homes. I hope you all are able to contact your families and loved ones at this time as I know how difficult it is not to have direct contact in these changing times.

At this challenging time we still have people trying to exploit us all via scams of one sort or another, so I would like to include below a warning and guidance from our Trading Standards Team.

Cumbria Trading Standards is warning members of the public to be vigilant in the face of scams connected to the coronavirus. These scams might take the form of

pensions transfers, high-return investment opportunities or health insurance supplements.

Amongst other precautions, the public should:

•       not give out personal details (bank details, address, existing insurance/pensions/investment details)

•       beware of adverts on social media channels and paid for/sponsored adverts online

•       be wary of promised returns that sound too good to be true

•       get a company’s name and establish their credentials using the Financial Conduct Authority’s Financial Services Register

Further advice is available at

Unfortunately, scammers are taking advantage of the spread of Coronavirus to exploit and play on the fears of consumers across the country.

There have been an increasing number of reports of potential scams which could affect you. We want to make sure that whilst you may be self-isolating and spending more time at home, you do not become a victim.

To report a scam please contact Action Fraud on 0300 123 2040.

For all consumer advice please contact the Citizens Advice Consumer Helpline on 0808 223 1133

On a personal note I would like to express my sincere thanks to all those who are still working through the present crisis. We have a lot to be thankful for in Grange. Our local shops continue to provide us with the essentials for our food and medications. Owners and staff work relentlessly hard to keep supplies going and the public safe despite difficult trading conditions.

We are also so very fortunate to have an army of volunteers prepared to go the extra mile to help anyone in need no matter what their age group. Please support their efforts they deserve all our utmost thanks

Stay safe everyone

Kindest regards

Bill wearing

 Conservative County Councillor Grange Division